Help Scout, a leading customer communication platform, faced a challenge in supporting seamless data migration for its customers. With the ability to programmatically support data imports from only two ticketing providers, many potential customers found it difficult to migrate their legacy data, leading to friction in switching from other platforms. By partnering with Import2, Help Scout transformed its data migration process, resulting in increased customer satisfaction and higher conversion rates.Front matter, or preliminaries, is the first section of a book and is usually the smallest section in terms of the number of pages. Each page is counted, but no folio or page number is expressed or printed, on either display pages or blank pages.